Have a question or need assistance? Our support team is here to help.

Please feel free to contact us and include your Order Number or the email address used for your purchase (if applicable) so we can assist you more efficiently.

You may also find helpful information in our FAQ section before reaching out.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (UTC -7)

Contact Information

Email: support@lovenewzealand.co

Business Addresses

US Office: 814 Mission Street, Suite 600, San Francisco, CA 94103, United States

Vietnam Office: 136 Street Elevent, Phuoc Binh Ward, District 9, Ho Chi Minh City, Vietnam